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NW Natural Wear
Frequently Asked Questions
Question: The name of your website is NW Natural Wear, but many of
your products (yoga gear, handcrafted soaps, etc.) have nothing to do
with actual clothing. Why the misleading name?

Answer: Good question! Actually, this is something of a resurrection of
NWNaturalWear.com. The website was originally launched in late 2007
by my co-founder. At that time, the product offerings included a line of
nifty hiking boots (the brand name was "Pachira") made from hemp and
other recycled or otherwise sustainable materials; organic cotton socks;
belts; and a number of other clothing and accessory items.
     As it turned out, although the Pachira hemp hiking boots were very
popular, it was difficult running a small online retail business in the same
manner as Zappos (now an Amazon subsidiary) or other huge online
retailers. We simply couldn't offer the same selection range, shipping
terms and liberal return policies as Zappos and a few other competitors.
     It is one of our goals to provide our customers with the best online
shopping experience possible, so we shut down the website for about a
year and constructed an entirely different business model. We kept our
name, NW Natural Wear, because it does dovetail into our product
portfolio, and we already owned the URL, which enjoys tremendous
organic (no pun intended) search rank position.
     In addition to belts, we will be expanding our clothing and accessory
line as time progresses. I'd love for you to register for our monthly
newsletter to keep you informed about new and upcoming releases!
We use only top-quality, organic ingredients
in our handcrafted soap line. We are also
committed to supporting local businesses.
Fortunately for us, one of the country's
finest producers of certified organic whole
grain products is just a few miles from our
headquarters. Here, Debbie is selecting
some organic rolled oats, used to make
several of our organic soaps.
Question: The NW Natural Wear labels on your organic hemp belts and
yoga gear have a different logo than the one on your website? Why is
that?

Answer: You're very observant! When we started NWNaturalWear.com,
we arranged for a graphic art firm to create 3 different logos for the
company; the idea being that we would choose one of the three that we
liked the best. We particularly liked the logo with the pin oak tree design,
which is what we used on the website's masthead and our marketing
collateral such as letterheads and business cards. But that logo is nearly
square-shaped and doesn't make a good streamlined label. Our
second-favorite is the stylized "NWNW" logo you see on most of our belt
and yoga gear labels. We'll incorporate the pin oak tree logo in a few of
our upcoming products which have the form factor to better support a
square label.
The labels we use on many of our products
are different in design from the core logo
NWNaturalWear.com uses on its website.
Question: I notice that your hemp belts do not have a finishing loop that
you put the belt-end through once you've buckled the belt. Is this an
oversight?

Answer: Another good question! I was torn about including a loop on the
belts that the belt-end slips through after it is fastened - particularly on
the organic hemp D-Ring Belts. However, I've worn my own hemp fabric
belts for years and have found that the D-Ring actually bends the organic
fabric and causes it naturally (no pun intended) to bend back like a
hairpin; eliminating the need for a fastening loop.
The organic hemp woven fabric
NWNaturalWear.com uses for its belts
quickly develops a natural "bend" which,
when buckled, holds the end of the belt
closely against your waist, as though it was
secured by a loop. Also, you can clearly see
how little the organic hemp fabric frays
after over a year of near-daily wear.
Question: You don't use a metal tip on the non-buckle end of the Hemp
D-Ring Belts. What is the reason for that?

Answer: Several reasons, actually. The first one is that I like the funky
look the natural end of the belt gets after a month or two of wear. (It frays
very little because the belt-end is deliberately stitched close to the belt's
end-edge.) The photo to the right shows what the organic hemp belt end
looks like after over a year of almost daily wear. You can see that it frays
a bit, but only just enough to acquire that funky look I like!
     Also, if the end of an Organic Hemp D-Ring Belt is terminated with a
metal tip, it makes the process of threading it through the D-Ring buckles
more difficult.
     If you'd like a D-Ring Belt with a metal tip, please e-mail me at:
debbie@nwnaturalwear.com and I'll have one or more custom-made for
you! The extra-cost would be $.075 (seventy-five cents) per belt.
Question: I notice that you don't offer the Organic Hemp D-Ring Belt in
kids sizes. Why is that?

Answer: We experimented with Organic D-Ring Belts in kids sizes and
discovered the process of threading the belt through the two d-rings to
buckle the belt is not something every child can master. (My two
grandsons, ages 6 and 4, for instance, haven't gotten the process down
yet.) I felt it was best that we confine the children's sizes to the
military-style slide-lock buckles.
     However, if you'd like an Organic D-Ring Belt in a children's size,
e-mail me at:
debbie@nwnaturalwear.com, and I'll be happy to have one
or more custom-made for you! (The custom children's D-Ring Belts would
be $10.95 each.)
Portland, Oregon has a tremendous
number of skilled craftspeople and
artisans. Debbie enjoyed a recent visit to
one of the Pacific Northwest's biggest
quilters conventions.
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